Swim calmly!

Frequently asked questions about our swimming school, facilities and other issues

General

Of course you can take some photos during the lesson, it’s a nice memory to keep. However, it is important that you do not include anyone else who does not want to be in the picture, if you take a picture you have to sneak away a little so that only those who want to be photographed are in the picture. We also ask you to respect everyone in the pool and not to disturb the teaching.

We want to maintain high water quality, so it is essential that everyone showers before entering the pool. Everyone must shower without swimwear and some facilities also require swim caps.
Children under the age of 1 do not need to shower as they get cold quickly.

All children are born water-loving and with a natural attitude to water, but sometimes something may have happened to frighten the child or the parents may have overcome their own fears. Children are experts at reading their parents’ emotions. If the child is sad in the water, it is very rarely the water itself that is the cause, but almost always hunger and fatigue.

No, baby swimming does not give your child an ear infection. No water reaches the middle ear. The ear canal is narrow, crooked and covered with a water-repellent wax. The eardrum sits like a wall between the ear canal and the middle ear. Ear infections are caused by bacteria migrating up to the middle ear from the throat via the ear drum and not via the outer ear.

Baby swim

You can start baby swimming when your baby is 3 months old, has a healed belly button and weighs 4 kg.

Yes, absolutely up to the age of 11 months you can start on the first introductory course baby swimming school step 1.

It depends on the pool you are swimming in, read the rules for your pool.

We encourage the use of a disposable swim diaper and a baby bathing suit. The important thing is that the baby swimsuit is tight around the waist and thighs. We have this for sale at the start of the course.

We open 30 minutes before the first course starts. But for most people, 15 minutes is enough. But it’s always a good idea to be out early so that neither you nor your child feel stressed.

Yes, the baby’s ear canal is only a few millimetres in diameter. Very little water reaches the eardrum. Several studies have shown that the risk of infection is even higher if you use earplugs, as they could block out any infections. The question of whether you can dive with a tube in your ear is more difficult, but all the evidence suggests that the shallow dips you make with your baby during baby swimming do not affect the ear. In addition, the child should always choose when and how deep to swim underwater.

Booking

From the date of registration you have 14 days right of withdrawal; after that the course is binding.

If you book the course with less than 14 days left until the start of the course, the booking is binding immediately!

Any cancellation must be made in writing to info@trampoolin.com, you will then receive a confirmation of your cancellation. An administrative fee of 350 SEK is always charged for cancellations, as well as the cost of any lessons completed/passed.

The confirmation will include payment information at the bottom. Payment will be made to the bank account indicated within 14 days and you will provide the OCR number indicated. If you register more than one person, each person will receive a unique OCR number.

If we need to send a reminder, add a fee.

Information of an urgent nature is sent by SMS and/or e-mail. It is therefore important that you are available via these forums and update us if changes occur.

We reserve the right to change times, merge courses or change the date of courses if necessary before the start of the course. This is so that we can put together the best possible groups and a good schedule for all instructors.

We offer partial payment on all our courses.

In the case of two instalments, a set-up fee of SEK 49 will be charged. In the case of three instalments, a set-up fee of SEK 69 will be charged.

Sickness notification & rehabilitation

We offer re-bathing or make-up lessons for anyone who has cancelled/suspended their own lesson in good time.

This is subject to availability and during the current course period, it is not possible to save these opportunities for later course periods.

You are welcome to book these lessons at any of our facilities. In some pools we only swim for one day and are not able to offer re-swimming in your regular pool.

Notification of illness is only made on the website at least 2 hours before the start of the lesson. You log in to your customer card via “schedule and registration”. There you can find your courses and cancel a lesson. You will then be allowed to book a “make-up lesson”, an opportunity to join another group and make up for your missed swim. We offer this subject to availability and within the current course period.

Next course start – weeks 43 & 3

Babysim 3-12 months

Here, you and your child take the first steps together towards the lifelong security and joy of swimming.

Minisim 1 – 5 years

Attending Minisim will give your child the water experience and fun needed to learn to swim at an early age.

Swimming school from 4 years

Through fun and games, we teach children of all ages to learn to swim according to their abilities.

Vuxensim

We have courses for both beginners and for those who want to improve their skills in the different swimming styles.

Private lessons

For those who want an individually tailored swimming lesson, we offer private swimming lessons.

Sibling groups

Our sibling groups are for all families with children under swimming school age!

Summer courses

Trampoolin offers intensive courses for the summer, summer swimming school and outdoor swimming school on the island.

Crawl courses

The courses are for beginners as well as for those who already know how to crawl and want to learn more.